Website Streamline Services
How Can We Make You Smile
Do you have an enthusiastic personality and LOVE helping people? This could be your opportunity to join the BEST team in the area!
As we continue to grow we are seeking a Dispatcher to join our call center.
What we are looking for:
Well spoken with the ability to answer multiple phone lines
Ability to use computers, tablets, and other electronic devices
Comes to work happy and ready to make a difference in somebody’s day
How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why work at Streamline?
Why we need you
Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career.
The big task
You will evaluate customer calls and match the right technician to every job.
Key sub tasks
• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.
Skills and experience
If you can achieve the above and you find it fun and challenging – you have just the right amount.
What we offer
- Our top performers are among the highest paid in Raleigh.
- Medical Insurance — we pay 100% for employee’s insurance premiums for health and dental.
- New technology, including phone, tablet & access to integrated software
- 401k Plan with a company match
- Paid gym membership.
- A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Streamline Services.
Learn more about us
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Streamline Services by visiting smileteamnow.com. When you’re ready, please follow the directions to apply for this position.
Equal Opportunity Employer